An integrated management system (IMS) is a management system which integrates all components of a business into one coherent system so as to enable the achievement of its purpose and mission.

The aim of an integrated system is to streamline processes even further and avoid duplication. This broader overview enables OPERON to identify any gaps that exist, clarify procedures, and help the organisation perform more effectively.

OPERON was the first facilities management company to be awarded PAS 99 through BSI, for the integration of the following management system standards:

• Quality (ISO9001)

• Environmental (ISO 14001)

• Occupational Health & Safety (BS OHSAS 18001)